What skin types are Botanova Skin products suitable for?
Our products are designed to be gentle and effective for all skin types, including sensitive skin. We carefully select natural ingredients that work for dry, oily, combination, and normal skin.
Are your products natural or organic?
Botanova Skin focuses on using natural, plant-based ingredients. Many of our products contain organic extracts like turmeric, honey, and botanical oils to promote healthy, glowing skin.
Are Botanova Skin products cruelty-free?
Absolutely. We never test on animals, and our suppliers also follow cruelty-free standards.
Do your products contain harsh chemicals?
No. Our formulas are free from parabens, sulfates, silicones, and artificial dyes. We aim to keep your skincare as clean and safe as possible.
How long does it take to see results?
Results vary depending on your skin type and concerns. Many customers notice softer, brighter skin within 2–3 weeks of consistent use.
Can I use your products if I have sensitive skin?
Yes, our products are crafted with gentle ingredients. However, we always recommend doing a patch test before applying any new product to your full face.
How should I store my skincare products?
Keep products in a cool, dry place away from direct sunlight to preserve freshness and effectiveness.
How long will one product last me?
With daily use, most of our soaps and creams last 4–6 weeks. Usage may vary depending on how often you apply.
Do you offer refunds or returns?
Yes. If you’re not satisfied with your order, you may return unopened and unused products within 30 days of delivery. Please visit our Return Policy page for full details.
How can I contact Botanova Skin for questions or support?
You can reach us anytime through our Contact Us page or by email at botanovaskin@gmail.com. We’re always happy to help with product recommendations or order questions.